Return & Refund Policy

Last updated: January 2025

Important Notice

As our products are digital downloads (e-books and digital materials), they are delivered instantly upon successful payment. Due to the nature of digital products, we have a strict no-refund policy once the product has been delivered and accessed.

No Refund Policy

All sales of our digital recipe e-book and bonus materials are final. We do not offer refunds, returns, or exchanges for the following reasons:

  • Digital products are delivered instantly and cannot be "returned"
  • Once downloaded, the content cannot be retrieved or deleted from your device
  • The nature of digital information makes it impossible to verify non-use
  • Our pricing reflects the immediate accessibility and permanent ownership of the content

What We Provide Instead

While we cannot offer refunds, we are committed to ensuring you have a positive experience with our products:

Quality Guarantee

All recipes are tested and verified before inclusion in our e-book

Customer Support

Free support for any technical issues or questions about recipes

Multiple Formats

Access your content on any device - mobile, tablet, or computer

Lifetime Access

Once purchased, you own the content forever with no expiration

Technical Issues & Support

If you experience any technical difficulties with downloading or accessing your purchase, we will provide full support to resolve the issue:

We Will Help With:

  • Download link not received
  • File corruption or download errors
  • Compatibility issues with your device
  • Problems accessing bonus materials

How to Get Support:

  • WhatsApp: +91 95586 93432
  • Email: support@digidon.store
  • Response time: Within 24 hours
  • Support hours: 9 AM - 7 PM IST

Before You Purchase

Please ensure you understand what you're purchasing:

What You Get:

  • Digital recipe e-book with 250+ healthy Indian recipes
  • Bonus: Weight Loss & Fitness Tracker (Google Sheets format)
  • Instant download access via email and WhatsApp
  • Lifetime access to all materials
  • Customer support for technical issues

What You Don't Get:

  • Physical books or printed materials
  • Personal nutrition consultation
  • Customized meal plans
  • Refunds after successful delivery

Payment & Delivery Issues

Payment Failed

If your payment fails, no charge will be made to your account. You can:

  • Try a different payment method
  • Check with your bank for any restrictions
  • Contact our support for assistance

Duplicate Charges

If you're accidentally charged multiple times:

  • Contact us immediately with transaction details
  • We'll verify and process refund for duplicate charges
  • Refunds typically take 5-7 business days

Legal Information

By purchasing our digital products, you acknowledge and agree to this Return & Refund Policy. This policy is in accordance with Indian consumer protection laws regarding digital goods and services.

Governing Law: This policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of Indian courts.

Consumer Rights: This policy does not affect your statutory rights as a consumer under applicable Indian law.

Questions About This Policy?

If you have any questions about our Return & Refund Policy or need clarification before making a purchase, please contact us:

WhatsApp: +91 95586 93432

Email: support@digidon.store

Support Hours: 9 AM – 7 PM IST (All Days)

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